Independently Developing A New Way, Inc
"Making Changes Together"
You’ve Got Questions — We’ve Got Answers
A List of Common Queries at Your Disposal
Support for Families
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Florida Food Assistance: https://www.benefits.gov/benefit/1244
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Food Pantries: https://www.foodpantries.org/ci/fl-orlando
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Health Coverage for Homeless/At-Risk Youth: https://aspe.hhs.gov/system/files/pdf/198441/HomelessHealth.pdf
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Domestic Violence: https://www.fcadv.org/
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Seniors and Aging: http://elderaffairs.state.fl.us/
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Dental Clinics: https://www.freedentalcare.us/ci/fl-orlando
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Support for Parents of Children with Special Needs: https://kidshealth.org/en/parents/parents-support.html
Complaints, Grievances and Reporting Fraud
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File a Complaint or Grievance with the Agency: link here
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Reporting Abuse: http://www.myflfamilies.com/service-programs/abuse-hotline/report-online
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Call the Abuse Hotline: 1-800-96-ABUSE to report suspected abuse, neglect or exploitation
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Reporting Fraud: https://oig.hhs.gov/fraud/report-fraud/
How to Enroll in Medicaid Managed Care Plan
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Enroll online at http://flmedicaidmanagedcare.com
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Call a Choice Counselor toll-free at 1-877-711-3662 or Telecommunications device for the deaf (TDD)1-866-467-4970
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If you have special medical needs, you may set up a face-to-face meeting with a Choice Counselor by calling 1-877-711-3662
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The call center is open Monday – Thursday 8am to 8pm and Friday 8am to 7pm
Disaster and Emergency Planning